tell me about a problem you solved
Generic answers to behavioral problem-solving questions such as ‘tell me about a time you had to solve an issue with a customer‘ are considered warning signs. What steps did you follow? Sign up here to get top career advice delivered straight to your inbox every week. Tip: This is a question you may encounter if you are interviewing for a position that requires you to review analytics in order to make decisions. And can you handle the complex situations that you will encounter? } By asking behavioral questions about your problem-solving skills, the interviewers try to uncover specific details of your behavior. How do you use the information to adjust your approach? Are you able to deal with such transitions effectively? I got a list of the ingredients needed and made a stop at the store on my way to the event. "@context": "", , { Are you able to adjust to changing work environments? Below we breakdown the STAR interview technique down into steps that you can use to create your own sample answers to interview questions that you’re expecting. With the right preparation, you can use your answers to problem-solving questions to your advantage. The interviewer wants to assess if you possess the skills required to perform the day-to-day tasks and deal with challenges that you will encounter in the workplace. Strategy: Provide a problem facing your company that you helped to solve and the unique approach that you used. Don’t settle for a lame or boring problem — or one that makes you look bad. Another way of taking responsibility is to show self-awareness. Another example is, for instance, a logistic manager who should be able to fix an inefficient logistics process. As always, it’s important to thoroughly review the job description and try to understand what types of problems you would be solving in the role. Tell me about a time when you had to jump in to solve a problem, without a manager's guidance. About me     I had an idea why the attendance levels dropped but to get more information I interviewed several sales consultants as well. From that research, I'm able to decide which approach to solving the problem works best for me and the organization. Also, if needed, I would encourage this team member to take responsibility for his or her actions, the same as I would do in a similar situation. If the issue can be traced back to a specific team member, I would talk to this person to discuss the situation, how it came about, and how I can provide support to make sure we tackle this challenge together. In answering it consider carefully which decision or problem you choose. Furthermore, people who are resourceful are original in their ways of thinking to overcome challenges. A colleague disagreed with the way I wanted to handle an issue that we encountered along the way. Problem-solving skills are required in most job positions. "acceptedAnswer": { Companies rely on employees who can assess situations and calmly focus on identifying solutions. The provided example is related but also relevant to the workplace. How did you approach the situation, and what did you do to solve it? Give them some details that they can relate to. However, this is a broad definition of problem-solving abilities. The interviewer knows that you worked on a team, so you don't have to stumble over your story or interrupt yourself to say "Of course, I was only able to solve the problem because of my amazing teammates.". A project manager should be able to handle a deadline change. This example shows that you’re able to identify issues and that you understand your responsibility to address it. Read More: Everything You Need to Know About Job Interview Etiquette. Interviewers ask you about failures to assess whether or not you learn from your mistakes and if you’re self-aware enough to acknowledge times you failed. This interview technique helps you structure your answer in a logical and concise way. HOW TO ANSWER: Where Do You See Yourself in Five Years? This means that a lot of hiring managers will try to assess your problem-solving skills during your interview. Furthermore, you actively look for opportunities to make a difference in the workplace. Other common competency areas for which behavioral questions are used are teamwork, communication, time management, creative thinking skills, leadership, adaptability, conflict resolution, etc. Job Interview: Are You Willing To Travel for Work? Get our free eBook guide of sample answers and expert interview advice emailed to you now. Read our Behavioral Interview Questions 101 Guide for more. Try to avoid co-worker related problems unless you had to fire someone. This can be a tricky question to answer, especially if you have never held a supervisory / managerial position or had any form of responsibility. The main reason for asking you about situations in which you used your problem-solving skills is to get an understanding of how you work. My approach to increase the attendance at our events did not go unnoticed. + Answers. ‘In my position as a business development manager at ABC Software, I’m responsible for organizing all client events and conferences. You want to create a framework that ensures you hit your key points, but your delivery will likely be a little bit different each time. They take out the human element — which is the whole point of the conversation! By preparing the right example answers on how you have solved problems in your previous jobs and how you would solve problems in the job you’re applying for, you can provide a concise answer without missing important details. How do you weigh the pros and cons before making a decision? "@type": "Question", What was the best idea you came in in your last position? thoroughly review the job description and try to understand what types of problems you would be solving in the role, you are probably competing for the job with many other qualified candidates. These 20 situational interview questions/answers show the right/wrong way to handle hypothetical situations. Interviewers can, for instance, do this by asking you for examples of how you solved problems or challenges in the past during work. Problem-solving skills are related to several skills, such as taking initiative, communication, resilience, creativity, decision making, team-building, research, analysis, and active listening." Then, I will try to discern what has caused them to be unhappy, getting all the details necessary. There are several ways how interviewers can assess your problem-solving skills. } However, these are ‘general’ examples. I hope you will hold out for employers who treat their job candidates like humans from here on out. "acceptedAnswer": { There are several ways how interviewers can assess your problem-solving skills. Of course, it’s important that you are able to spot and identify problems, but finding a solution is essential. While there is no way to say for sure which questions an interviewer will ask, familiarizing yourself with business problem-solving questions will help you prepare for this portion of the interview. There are several steps that you can take to prepare for problem-solving questions. Interview Question: What Do You Want To Achieve In The Next Years? Depending on the industry in which you’re active, it can be easier to solve issues. Home     Your story should be one which puts you in a tough position where you analyzed and discussed the problem, reached a conclusion, and that you came out on top and it was a win-win situation for the company. As discussed in the introduction, problem-solving questions fall into the behavioral category of interview questions. This part of your answer should answer questions such as: After you describe your task, it’s time to specifically discuss the actions you took to solve the problem. The information on this site is provided as a courtesy. Keep in mind that you don’t want to write and memorize a script. "text": "The ability to solve problems during your work is about using logic, creativity, and imagination to make sense of a challenging situation to come up with an intelligent solution. NOTE: This is Lesson 10 from the Big Interview interview training system. } While preparing your responses to these analytical interview questions, keep the following tips in mind for when it's time to interview: While the problem-solving interview questions that you are asked during your interview will vary from job to job, the samples and tips above will help you be more prepared for your interview. What exactly did you do and why? Failing to respond effectively to interview questions comes across weak. Start your answer by explaining the situation that you faced. But when I went to collect her order, I found that the dress had accidentally been put back on the sales floor and purchased by another customer. This is a nice concise overview of the candidate’s role, what the business problem was, and why it was important to the organization. Also, think about possible follow-up questions the interviewer might ask you. Effective problem-solving skills are essential in the workplace. "mainEntity": [ Define the problem, the expected outcome, and possible solutions. When you’re working on several projects it’s tricky to deliver excellent service to all of them. When you answer a behavioral interview question, start by providing context and background about the situation that you were in. The main feedback was that we should focus more on attracting new clients through social media channels.


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